British Geriatrics Society
Dignity
Behind Closed Doors

(Aug 2006)

Behind Closed Doors Standards  

Access
All people, whatever their age and physical ability, should be able to choose and use the toilet in private. There must be sufficient toilets and equipment available to achieve this.

Timeliness
People who need assistance to use the toilet should be able to request and receive timely and prompt help.

People should not be left on the commode or bed pan for longer than necessary.

Equipment for Transfers and Transit
Essential equipment to assist people to gain access to a toilet should be

  • readily available
  • used for transfer onto a transit chair and on / off the toilet.
  • used in a way that respects the persons dignity
  • used in a way that avoids unwanted exposure.

Safety
People who are unable to use a toilet alone safely should normally be offered use of a toilet with appropriate safety equipment in place and with supervision if required.

Choice
People’s choice is paramount. Their views should be sought and respected.

Privacy
Privacy and dignity must be preserved. People who are bed bound require special attention.

Cleanliness
All toilets, commodes and bed pans must be clean.

Hygiene
All people in all settings must be enabled to leave the toilet with a clean bottom and washed hands.

Respectful Language
Discussions with people must be respectful and courteous especially in regards to episodes of incontinence.

Environmental Audit
All organisations should encourage a lay person to undertake an environronmental audit to assess the toilet facilities.

 

Download the full campaign document in MS Word

Download pdf leaflet

or download:

Standards (pdf)
Action plan (pdf)
Decision Aid (pdf)
Environmental audit

This campaign has been endorsed by:

Age Concern England

British Geriatrics Society

Department of Geriatric Medicine, Cardiff University

Carers UK

Continence
Foundation


Help the Aged

In contact

Royal College of Nursing