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Care workers are ‘too rushed to do their job properly’, warns union

Reported in Nursing Times (29 Sept 2017):  Home care workers are “too rushed” to help vulnerable and disabled people wash, eat or visit the toilet, according to a new report by the trade union Unison.

Three-quarters of home care workers told the union they ended up compromising the dignity of those they cared for because employers pressured them to fit in an excessive number of visits. 

The Unison report – titled Making Visits Matter and published today – also highlighted concerns that staff faced job insecurity and may not be getting paid the minimum wage due to misleading payslips. Based on a survey of a 1,000 home care workers across the UK, the report said 63% of respondents got just 15 minutes to help with personal tasks such as eating and drinking, or taking a shower. In addition, nearly nine out of 10 workers said they did not have time for a short chat, even though the person they look after may not see anyone else that day.

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