CQC reveals comprehensive picture of the quality of hospital care in England
CQC (2 March 2017): The Care Quality Commission (CQC) has published a report on the findings from its first round of acute and specialist hospital trust inspections.
The report shows variation in the quality of hospital services – but also highlights those hospital trusts that have been able to make practical changes to the way they deliver care and are seeing improvements to patient care as a result.
The overarching message from the CQC inspections is that effective leadership delivers high-quality care. In hospitals rated good or outstanding, the trust boards had worked hard to create a culture where staff felt valued and empowered to suggest improvements and question poor practice. Where the culture was based around the needs and safety of patients, staff at all levels understood their role in making sure that patients were always put first.