Improving frailty coding through a systems approach in primary care

Abstract ID
3683
Authors' names
Helen Kingston , Richard Podmore, Dan Tucker
Author's provenances
Frome medical practice
Abstract category
Abstract sub-category
Conditions

Abstract

Introduction

Frailty is a strong prognostic predictor.  By incorporation routine frailty scoring as part of routine primary care  this can help as guide to clinical teams

Method

In 2021  we recognised that our we needed to improve identification of frailty.

We undertook whole team training of nurse, GPs and Health Care Assistants , and incorporated scoring the Rockwood Clinical Scale as a routine part of regular chronic disease reviews and template for those over 80. An alert was added on the clinical system to highlight last Rockwood score or where this remained outstanding.

Results

In May 2020 we have proactively  recorded frailty status as mild moderate or severe frailty or a Rockwood score in only 22% patients and 27% patients in May 2021 and 33% in May 2022

With implementation of a systematic approach the completeness of our data has improved from  to 66% by may 2023 and has since steadily increased to 81% in May 2024 and 90%  in May 2025.

Comparison with neighbouring practices in Mendip where this change was not implemented shows a smaller incremental rise in completeness of recording from 33% in 2020 to 47% in may 2025

Conclusion.

Although in 2021 our proactive coding for frailty lagged behind the performance of other Mendip practices, we have been able to make improvements from  coding 24.3% of those over 80 to now having coded 90.1% of this group through a systematic approach.

Working as a whole practice team it has been possible to  identify those living with frailty using  Rockwood scoring.

The coding of those at advanced age who are not frail can also help ensure this group continue to have full medical interventions and are not subject to age discrimination

Presentation

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Comments

This is really interesting and informative. What training did you do for the practice team? Do you think this could be rolled out more broadly for INT use in future? I think that the identification of NOT frail elderly people is helpful in highlighting that there are still differentiations to be made despite aging and that interventions need more targeted approach than just age as discriminatory factor

Submitted by anna.down_21687 on

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Arden’s has now included rock wood frailty score as an element of their combined chronic disease template for primary care

We found that training and addition of system alerts and a template prompt really helped to ensure broad range of opportunities to review were used.

Coding of those who were not frail helped ensure they continued to receive active care appropriate to their status

The remaining 9% is now a manageable number to focus upon and take proactive steps to establish their status

Thanks for this interesting poster. In UK primary care services, are there guidelines about caring for patients who are flagged as being frail?

Submitted by eithne.heffern… on

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We have not found the electronic frailty index reliable and frailty needs clinical verification. It is not uncommon for patients with an efi on primary care records  where it is inaccurate to take offence and contact the surgery to query this. Patients now have access to gp records via the nhs app.

Rockwood is an objective observation and clinically useful as well as being accepted by patients 

That is so interesting that people have been offended by their frailty score. My research is looking at how people’s self perceived frailty relates to their eFI score.  Would be interested to discuss further. Thank you. 

We have not found they are offended by Rockwood but have in some instances been offended by their efi score when this does not reflect their status

Have had several requests to correct efi but have never had a request to change Rockwood score and explanation that we have accurate assessment by Rockwood calms these issues down very happy to discuss further my email is helen.kingston1@ nhs.net