A qualitative evaluation exploring co-production in care homes

Abstract ID
3715
Authors' names
F Hallam-Bowles 1,2; A Kilby 3; AL Gordon 4,5; S Timmons 1; PA Logan 1,6; L Rees 7; W Lawry 8; CHAFFINCH stakeholder group; K Robinson 1
Author's provenances
1. University of Nottingham; 2. Nottingham University Hospitals NHS Trust; 3. Nottinghamshire Healthcare NHS Foundation Trust; 4. Queen Mary University of London; 5. Barts Health NHS Trust; 6. University of Queensland; 7. Avery Healthcare; 8. Royal Devon
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Abstract

Introduction

Co-production approaches are increasingly used in research. However, they are not often evaluated in care home settings. The study aimed to explore how co-production occurred in a series of workshops around falls management in care homes.

 

Methods

Sixteen stakeholders (care home residents and relatives, care home staff, health and social care professionals) participating in co-production workshops in a systematic action research study were invited to take part in a qualitative evaluation. The workshops were developing a model for delivering falls training in care homes across Nottinghamshire. Non-participant observations of workshops explored stakeholder interactions. Nine stakeholders participated in reflection meetings to share their experiences of the process. Framework analysis mapped key themes to the National Institute for Health and Care Research’s (NIHR) co-production principles.

 

Results

Nine themes were identified. Sharing power was influenced by opportunities to challenge dominant voices, resulting from the influence of the research team and separate stakeholder groups, and wider integration challenges across the health and social care system. Inclusion of all perspectives was affected by variable involvement of key stakeholders in the workshops and supported by a flexible approach. Respecting and valuing knowledge was influenced by self-confidence and supported by appreciating diverse stakeholder expertise and experiences. All stakeholders reported benefits of participating in co-production workshops, for example helping others and learning about falls management. However, reputational concerns and fatigue were potential harms of participation. Team dynamics changed as relationships developed.  

 

Conclusions

Co-production was largely a positive experience for stakeholders and the NIHR’s key principles were partially achieved based on our qualitative findingsCo-production in care home settings is a complex process affected by multiple factors, including the individuals involved, stakeholder relationships, organisational priorities, and integration across the system. Future research should consider organisational power dynamics at all stages and create safe spaces for inclusive participation. 

Presentation

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Comments

I think this is a very interesting area of research and would love to see more co-production research involving older people. I would be interested in more details in terms of which stakeholders took part and more detailed results and what has happened as a result. Very interesting, thank you

Submitted by fran.kirkham on

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Thank you for your comment and interest in this project. Workshops involving a resident with cognitive impairment and experience of falls, care staff and health and social care staff (from a local authority, a care home and NHS services) were observed. 13/16 stakeholders were observed. The 9 stakeholders participating in reflection meetings included 1 resident, 3 care staff, and 5 HSC organisation representatives. 

Detailed results will be published in a paper which has just been accepted for publication. Please get in touch via email if you would like a copy of this once available. Please also see a poster I presented at the BGS falls conference 2024 for further detail on co-produced 'shared learning' model - Co-production of an Implementation Model for Falls Management in Care Homes: The CHAFFINCH Study. 

2 components of the co-produced model (bespoke package for each care home, ongoing support) have been evaluated and are being written up for publication. Work is ongoing on the final component (falls information for residents and relatives).