Hybrid Event Exhibitors

Sponsors and Exhibitors can expect the same high-quality face-to-face interactions as at our live meetings. There are opportunities for exhibitors and delegates to network in person before, during and after each meeting. Participants joining in person will be able to engage with sponsors at their stands during the breaks, and those joining online through interactive activities during the session, as well as through online chat and the sponsors' information pages.


Remember PPE!


  • Test your connection before the event. 
  • Update your details on the BGS website 
  • Connect with people before the event starts. Use the BGS forum to engage with others before and after the meeting. 
  • Review the programme and browse pre-meeting content.  


  • A browser other than Internet Explorer (IE) needs to be used. 
  • Close other programmes on your computer or mobile device. 
  • Plug in (headset with if you have, an ethernet cable if available)
  • Shut others off the WiFi if you can (including your phone). 
  • Set up your station - you may be able to cast to a large TV or output over HDMI if you want a larger viewing platform. 


  • Read and watch the pre-meeting material available on the virtual event page. 
  • Interact with presenters: Ask questions using the session chat function and participate into session polls. 
  • Socialise:  Chat with other participants, join a socialising event or interact in a group discussion. See the programme for social activities   - 
  • Make the most of your breaks: stretch and look away from the screen, grab a coffee or join a wellbeing event. 
  • Connect with exhibitors: Please visit our sponsors' pages and thank them for their support.   

Connection and navigation FAQs

This guide gathers all the information about features that participants can use before, during, and after the event.

Frequent questions are answers below. We invite you to read the FAQs carefully before contacting us. If you are experiencing issue to connect and you cannot find the answer to your query on this page, you can email conferences [at] bgs [dot] org [dot] uk. Remember, a browser other than Internet Explorer (IE) needs to be used.  We make every effort to reply to your query as soon as possible but there might be delays in the run up to an event due to the large amount of email we receive.

How do I watch online?

When registering for an event you will need to login, or create a BGS website account. This account will allow you to register for the meeting and will be your point of access for watching the live conference or on-demand recordings.  

You can access the event: 

By clicking the link in one of the emails sent by registrations [at] bgs [dot] org [dot] uk. If you didn't receive the email, check your spam folder. 

By logging into your BGS website account and navigating to the event page, then clicking on the View Stream Button. 

Why haven’t I got the registration email?

Did you complete registration successfully? When you log into your BGS website account, you may not have access to the event you want to join. 

There are a few reasons that this might happen: 

  • You have not yet registered for the event. Perhaps your registration is not complete; remember to check that you have received a registration confirmation, and if this is the case, forward it to registrations [at] bgs [dot] org [dot] uk with a short description of your issue so that we can help you. 
  • You did not log in with the email used when registering for your event. Make sure to use the same email address when logging into the BGS website. Having multiple accounts is possible. 
  • The event is not yet accessible to users - however it will be once the invitation emails are sent by the event organiser.