Frailty Hub: Setting up and developing frailty services

BGS Clinical Quality Committee
British Geriatrics Society
Date Published:
23 June 2020
Last updated: 
18 October 2021

Useful information to help you set up a frailty service, with examples of best practice, service development, and business cases. 

Knowing where to start when setting up a new service can be overwhelming. The following publications provide an overview of the key principles underpinning effective healthcare for older persons.

  • Making healthcare systems fit for an ageing population - Kings Fund
    This provides a useful start for local service leaders and practitioners wanting to understand the key components of improving care in an older persons healthcare journey. It outlines key standards of care, followed by the evidence based strategies to improve care and examples of effective local practice.

  • Fit for Frailty Part 2 - BGS
    This publication is aimed at GPs, geriatricians, Health Service managers, Social Service managers and Commissioners of Services. As well as providing an overview of the political framework for the development of frailty services, it provides guidance on development, commissioning and management of services for people living with frailty in community settings.

  • HOW CGA Service level toolkit
    This toolkit is aimed at hospital staff within any discipline who want to improve the care for older people living with frailty in their service. It provides a step by step approach about how you can use quality improvement methodology to support both identifying and then addressing the problems within your service.

  • Comprehensive geriatric assessment for frail older people in acute hospitals: the HoW-CGA mixed methods study
    This mixed-methods study describes the development, implementation and evaluation of delivering a hospital-wide comprehensive geriatric assessment (HoW CGA toolkit).

The following resources highlight different successful local initiatives that have led to an improvement in the care of older people.

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